Sync
How well your inner world matches your outer world. The alignment between what you feel, say, and do.
Dan Tabersky and the Supermarket Cart
Sync is about alignment between what you feel inside and what you actually do. Dan Tabersky had been feeling dissatisfied and angry for years, but his outward behavior — dutifully using the cart, following the system — didn't match any of that. The coin jam was the moment his outer action finally matched his inner state. He stopped performing compliance he didn't feel.