High fit

Tone controls how your message actually lands with someone else — not what you meant, but what they received. Sayre Quevedo and Connor Quevedo keep running into this problem on their calls: one makes a lighthearted comment, the other hears criticism; one tries to be practical, the other hears judgment. The Amtrak bunk room argument — where Sayre points out Connor might be disturbing sleeping crew workers, and Connor hears a scolding — is a perfect example of Tone being miscalibrated between them. What one sends and what the other receives are consistently different.