Microphone Sensitivity
How much you hear. Controls whether you pick up on the quiet signals — tone shifts, what someone didn't say, the things most people miss.
Meredith Manwaring and the Measles Outbreak in Vernal
Microphone Sensitivity is about picking up on quiet signals — what someone didn't say, the fear underneath the resistance. Meredith and Megan noticed when a parent on the phone was scared of being judged rather than just being defiant. They heard the difference between a parent who was angry and a parent who was overwhelmed. That ability to read what was underneath the surface — and respond to that instead of what was on it — kept conversations from going sideways.